Shift: Monday - Friday - 8:00am - 4:30pm
The Cyber Security Analyst is responsible for working alongside the Fortress SRM security team to identify, analyze and block potential threats and detect IT security incidents across the enterprise along with proactive service monitoring, patching, EDR, and backups. Responsibilities include:
- Monitor EDR alerts, remediate communicate with customers both verbally and via service ticket effectively
- Interpret and analyze potential threats, then translate the severity
- Carries out and evaluates investigative work regarding potential threats and actively respond to cyber-attacks
- Event analysis leveraging SIEM tools
- Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets for monitoring, patching, EDR and backups.
- Provide monthly patching reports to customers remediating issues as they arise, escalating to the Analyst II as necessary
- Responsible for resolving technical issues resulting from monitoring alerts (disk space, firmware updates, hardware problems, etc.)
Qualifications:
- Bachelor’s degree in computer science, management information systems or related security field plus 1 year of work experience OR Associates degree plus 2 years of work experience OR 3 years of work experience
- Information security related experience in areas such as security operations, incident analysis, incident handling and vulnerability management or testing preferred
- CompTIA Security+ or Network+ certifications preferred
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
