About GlossGenius
GlossGenius is building an ecosystem enabling entrepreneurs to realize their unique dreams. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.
Over 70,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. With its powerful, intuitive platform, GlossGenius is some part a fintech company, some part an SMB software company, while its vibrant, distinguished brand makes it some part a consumer company.
About the Role
As a CX Enablement Specialist, you will play a pivotal role in fostering a culture of continuous learning and development within the GlossGenius ecosystem. You'll contribute to internal and external enablement efforts, own the creation and management of the customer support video library and support in the creation and execution of trainings, webinars, documentation, and other L&D initiatives ensuring that team members and customers have the necessary resources to be successful.
You will report to the Manager of QA and Enablement and can work from our NYC office or remotely anywhere in the continental United States.
What You’ll Do
What We’re Looking For
Benefits & Perks
The starting base salary for this role in New York, California, and Washington is between $69,000-$81,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.
Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.
At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.