At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Customs IT Service Manager to join our UniQue team in Brussels!
What will you be bringing to the team?
- Manage the development and implementation of services in order to meet the business needs (this tasks is performed with other 2 Project Managers);
- Accurate and early incident response;
- Gather requirements from Business Users;
- Review technical annexes and validate technical documents from suppliers or other sources from an IT technical viewpoint;
- IT data analysis (Code List), RFCs (requests for changes) , interface with other systems (e.g. CSRD2) etc.;
- Maintain all required artefacts related to functional and non-functional testing;
- Design, organization and follow-up of National Administration CT (Conformance Testing) campaigns and rollout;
- Review documents;
- Organize documents related to the projects;
- Validate the required quality of a given IT analysis activity performed by another contractor;
- Participate in (approximately 8) and organize/lead (max 2) meetings, workshops and brainstorming with European Institution, other contractors, Member States and/or partners;
- Act as backup to other functions of the Central Project Team (especially during holiday periods);
- Prioritize and manage tasks between the 2 projects in a transparent, well documented and well communicated manner.
Requirements
What do you need to succeed in this position?
- Bachelor Degree or higher in Computer Science or related field
- Minimum 10 years as Analyst or Project Manager combined with some experience as Service Manager;
- Knowledge of “TEMPO” methodology
- Read and interpret BPM diagrams;
- Extensive knowledge of XML, XSD, SMT (where the resource would need to manage and solve SMT tickets);
- Mainly review and validate others’ minutes, notes, summaries, etc
At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.
