Flexport is hiring a

Customs Analyst

London, United Kingdom

About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help streamline client’s customs processes

The opportunity:

Flexport is experiencing massive growth with 1,700+ Flexporters across 17 global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for Global Customs Analysts to join our Customs Team. This is a great opportunity for a recent college graduate looking to launch their career. You’ll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade.

You will:

  • Digitally prepare and file all documentation required to customs clear goods in our bespoke software.
  • Manage a large client base shipping multiple commodities and exceptions 
  • Client centric approach - Be obsessed with the client and work with them to find solutions and think outside the box.
  • Review,organize and analyze incoming documents to ensure compliance with the local  Customs Regulations.
  • Provide necessary documents to other government agencies when required (OPSS,NVWA etc).
  • Confidently classify goods, be the expert and provide advice to clients.
  • Identify the potential for the use of a Preferential Trade Agreement on a per shipment basis & understand how to read free trade agreements.
  • Maintain excellent working relationships with clients by providing first in class customer service. Become and be a trusted trade advisor to clients. 
  • Manage mid level projects within the team to drive operational processes and efficiency.

You should have:

  • 0-2 years current experience in customs, including experience in handling customs declarations (2-5 years for associate).
  • Ability to handle a large volume of entries & clients
  • Familiarity with Customs product classification and the UK tariff.
  • Excellent communication, interpersonal, and organizational skills.
  • Next-level logistical problem-solving skills, finding solutions to complex client problems is a must.
  • An obsession with client happiness. You succeed when they succeed.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
  • High level of computer literacy. No paper. All digital.
  • Understanding of Classification (is a bonus)
  • Ability to handle a range of commodities including goods requiring specific licenses.

 

What's in it for you?

  • An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
  • Lunches: Claim back up to GBP 15 per day for lunch allowance on office days
  • 25 working days as vacation days based on full time employment, in addition to the usual bank holidays in England and Wales.
  • Health insurance: Flexport offers employees in UK private medical insurance including a dental care
  • Group Life Insurance 
  • Hybrid work arrangements offer you the flexibility of working from home with the collaboration of in-office days
  • Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
  • Pension plan: Flexport offers employees in the UK a workplace pension plan 
  • Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
  • Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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