🚀 International tech start-up environment
🏖 Unlimited Paid Time Off
🌍 Work 100% remotely or from our offices (Bratislava, Prague)
💡1-1 Coaching sessions with our resident communications advisor
💰 Base Salary 1300-1400EUR gross/month + up to 400EUR gross/month bonus
Work Pattern: Monday - Friday, 08:30 am to 5:00 pm CET
About the role
Welcome to the frontline of customer care excellence! As a vital member of our Customer Support L1 team, you'll be the hero our clients turn to for answers about our cutting-edge CloudTalk app.
If you thrive in a fast-paced, international environment or want to get your foot in the door of a tech global company - you’ve come to the right place!
This is an entry-level role so don't worry, we'll equip you with all the tools and support you need to succeed!
What’s in it for you:
What you will do:
You will be a great fit if...
Why you will love to be a CloudTalker:
🏖 Unlimited Paid Time Off & Volunteering Days
🏖Recharge Fridays once per quarter
🌍 Work 100% remotely or hybrid from our offices (Bratislava or Prague)
💲 Referral bonuses
🤩 Home office budget
🏋🏼♀️Fitness Allowance or Multisport card for CZ/SK
👥 Virtual & physical team buildings
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
👕 Company merchandise
💻 MacBook for work
What to expect from our hiring process:
Do you not meet 100% of the requirements? Apply anyway! :)
About CloudTalk
CloudTalk is an AI-powered business communication platform that boosts the power of the human mind. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
Empowered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9 and HenQ, we help 4,000+ revenue-driving sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia and Mercedes.
Our globally distributed team of 140+ professionals (20+ nationalities) is constantly growing. CloudTalkers work onsite from Prague and Bratislava, as well as fully remotely globally.
Together, we are on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
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