Empowering customers with top-notch support
The challenge
Deliver exceptional experiences to the freelancers who work shifts through our platform. Whether through phone calls, chat, or emails, ensure our users feel valued and understood by addressing their concerns, resolving issues, or clearly explaining any service limitations or policies.
Your Temper team
Our Support team is super dedicated and always ready to help our users. We're there for them every day of the year—9 am to 8 pm on weekdays and 9 am to 5 pm on weekends. This means that each team member occasionally covers a weekend shift. We're a small but mighty team, and we come from all over the world, bringing a cool mix of backgrounds and experiences to the table!
How we work
At Temper, we embrace a dynamic hybrid work model that blends the best of both worlds: the energy of our vibrant offices in Amsterdam, Paris, and London, and the flexibility to work from home. We believe in empowering our team to thrive in a way that suits them best. Need a change of scenery? You'll find the support and flexibility to make the most of your talents at Temper.
