Eurofins is hiring a

Customer support and sales specialist

Katowice, Poland
Full-Time

We are looking for a Customer support and sales specialist that will support the business growth across Central and Eastern Europe with the focus on Poland.

Key responsibilities:

  • Maintain existing customer accounts on Polish market
  • Prepare offers in cooperation with global Eurofins laboratories for the testing of (bio)pharmaceutical products and medical devices
  • Preparation of documents, presentations, and sales statistics/reports.
  • Organizing CEE sales meetings.
  • Attend and support marketing activities, e.g. local and international conferences, trade shows, and workshops.
  • Operate with CRM software to capture all sales activities related to customer contacts, activities, and contractual agreements.
  • Coordination of NPS Surveys for whole CEE territory
  • Managing of Eurofins BPT proprietary IT solutions (eLIMS, ComLIMS, LabAccess,…).
  • Managing On-line ordering system.
  • Coordination of intercompany ICO business.
  • Close cooperation with all Business development managers (BDs) in CEE territory.
  • Bachelor or Master in Natural Sciences, Pharmacy, Biology, Biotechnology, or other related fields.
  • 2 years of experience on similar positions.
  • Native Polish
  • Fluency in spoken & written English.
  • Very good communication skills.
  • Secure use of common IT applications (MS Office, Excel, etc.).
  • Possibility to develop yours career.
  • International and creative work environment.
  • Full-time employment contract.
  • Remote work model.
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