We are looking for a Customer support and sales specialist that will support the business growth across Central and Eastern Europe with the focus on Poland.
Key responsibilities:
- Maintain existing customer accounts on Polish market
- Prepare offers in cooperation with global Eurofins laboratories for the testing of (bio)pharmaceutical products and medical devices
- Preparation of documents, presentations, and sales statistics/reports.
- Organizing CEE sales meetings.
- Attend and support marketing activities, e.g. local and international conferences, trade shows, and workshops.
- Operate with CRM software to capture all sales activities related to customer contacts, activities, and contractual agreements.
- Coordination of NPS Surveys for whole CEE territory
- Managing of Eurofins BPT proprietary IT solutions (eLIMS, ComLIMS, LabAccess,…).
- Managing On-line ordering system.
- Coordination of intercompany ICO business.
- Close cooperation with all Business development managers (BDs) in CEE territory.
- Bachelor or Master in Natural Sciences, Pharmacy, Biology, Biotechnology, or other related fields.
- 2 years of experience on similar positions.
- Native Polish
- Fluency in spoken & written English.
- Very good communication skills.
- Secure use of common IT applications (MS Office, Excel, etc.).
- Possibility to develop yours career.
- International and creative work environment.
- Full-time employment contract.
- Remote work model.