WHO IS AGICAP?
Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.
Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.
Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.
To help us get there we have raised 3 rounds of fundings so far, totalling $121 million, with prestigious VC funds including Greenoaks, Partech and BlackFin.
These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people.
We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!
Headcount Growth :
July 2019 : 10
July 2020 : 50
July 2021 : 200
July 2023 : +500
🎯 Your mission :
Working together with the Onboarding team and the CS Ops team, you will have a direct relationship with clients and you will provide regular feedback to the Product team. Your mission will consist of assisting clients in their implementation of Agicap solution’s key features (banking and data integration).For that purpose, you will be responsible for :
Integrate customer data (70%):
Collect and integrate client’s data from various sources (banks, accounting tools)
Connect client’s banks
Arrange the data into a format that can be imported into Agicap
Build the team (15%):
Contribute to the creation of the Customer Success Technical team
Train new Customer Success Managers on customer data integration processes
Build a library of i to process customer data in a scalable way
Contribute to build Agicap’s knowledge management on banking aggregation
Build a wiki of best practices and key processes
Contribute to scale the processes by defining, improving and automating the way we collect and transform customer data for import
Contribute to the product development (15%):
Become the reference within the Customer Success department for customer data import, banking aggregation and act as the point of contact for the Product team
Provide structured and quantitative product feedbacks to help prioritise customer data integration features and banking aggregations
This position is also the gateway to many opportunities within the Customer Success department, the Product department, and Agicap in general.
⭐️ What we are looking for :
- You graduated from an engineering or business school
- You are at minimum an intermediaire speaker in Spanish and fluent in English
- You have an excellent command of Excel (incl. VBA) ;
- You have experience in automating data processing via VBA or other languages
- You are a team player and want to share your knowledge
- You are willing to develop your customer interactions skills
- You are curious and a fast-learner
- You have developed excellent oral and written communication skills
- You are ambitious and the start-up mindset appeals to you
- You are ready to give it your all for a project you fully adhere to
🎁 What we offer :
- A competitive salary package
- A key moment to join a fast-growing startup and contribute to the creation of our new international hub (opened in April 2023)
- A beautiful office in the heart of Lisbon, right in one of Europe’s top rising tech hubs
- Great opportunities to advance your career within a fast-growing international company
- Daily challenges working with SME executives and CEOs
- A highly entrepreneurial environment that is empowering, educational, and offers a lot of autonomy
- A vibrant and passionate work atmosphere with a true team spirit to help Agicap grow internationally
- A fun, energetic team where we celebrate with regular afterworks, team building events and global seminars with all Agicapians
- Daily lunch allowance, health insurance, transportation reimbursement and state-of-the-art work equipment
HOW DO YOU BECOME PART OF THE TEAM?
Our interview process takes an average of 2 weeks and generally consists of
∙ First meeting with the Talent Acquisition team
∙ A role play or case study with the respective department
∙ Final round with management (and sometimes C-level decision-maker)
A transparent and fast process is a top priority for us - we therefore endeavour to respond to all applications within 48 hours.
At Agicap, we believe that true innovation thrives in an environment where everyone feels valued and included. We’re committed to building a diverse team that reflects the variety of perspectives in our world. If you’re excited about this role but don’t meet every requirement, don’t let that stop you from applying—we want to hear from you! We welcome applications from all backgrounds. Join us in creating a workplace of inclusiveness.
See you soon, your Agicap Lisbon team!
