PT Otto Menara Globalindo is hiring a

Customer Success Staff

Kecamatan Menteng, Indonesia
Contractor
  1. Engage with our key merchants and help resolve issues and inquiries.
  2. Actively seeking feedback from our customer and find their pain points to offer our solutions
  3. Conduct product demonstrations and explain functionalities to customers, ensuring clear understanding.
  4. Identify opportunities for cross-selling and upselling by recommending additional products or services that meet customer needs.
  1. Diploma Degree/bachelor's degree in communication or management
  2. Minimum 1-3 years of relevant experiences in Account Manager or Customer Success
  3. Excellent problem-solving abilities and consultative
  4. Customer Service oriented
  5. Placement : Surabaya or Jakarta
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