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Job Summary
The Customer Success Specialist is responsible for ensuring customers have an exceptional experience that drives adoption, loyalty, and expansion over the beginning of the customer lifecycle. This critical role serves as the primary point of contact from post-sale onboarding through customer success graduation.
Responsibilities
Requirements
Employee Referral Bonus
This position is eligible for a $1,000 employee referral
Salary Range
US Remote: $50,000- $55,000 USD per year
We encourage employees to move across teams, departments and locations within our company if this move fits with their career plans and they’re qualified to perform the job. Our only requirement is that our employees have to complete their [three-month] onboarding period before they can change roles. You don’t need the consent of your manager to apply for an internal job opening, but we encourage you to be open about your career goals. Discuss your aspirations and preferred career path during 1:1s with your manager or during performance review meetings. If your manager has an idea of your plans, they’ll be able to help you advance within our company and advise you on the best internal opportunities, or even refer you when the right job comes up.
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