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Two95 International Inc.

Customer Success Specialist - Mandarin speaker

Bayan Lepas , Malaysia
full-time

Job Overview

As a Customer Success Specialist, you will be the primary point of contact for our Mandarin-speaking customers, providing exceptional support and guidance to ensure they have an outstanding experience with our services. You’ll handle customer inquiries, resolve issues, and support customers in a friendly and efficient manner.

Requirements

Job Requirements

  • Language Proficiency: Fluent in Mandarin and proficient in English (both spoken and written).
  • Experience: 0-5 years in a customer service or related role; fresh graduates are encouraged to apply.
  • Preferred Background: Experience in customer service, customer success, or support is an advantage.
  • Flexibility: Able to work on a 24/7 rotational shift schedule.
  • Education: Open to all Malaysian citizens with relevant academic qualifications.

Benefits

Benefits

  • Competitive Salary: RM2,800 - RM3,300 per month, with a Language Allowance of RM300.
  • Professional Development: Opportunities for growth and advancement within the company.
  • Medical Coverage: Comprehensive medical benefits for you.
  • Work Environment: Join a dynamic and inclusive team focused on collaboration and success.

Start Dates: Choose from November 4th, November 18th, or December 2nd.

If interested, please send your resume to [email protected] or WhatsApp us at 017-473-6061

Two95 International Inc.

Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies.With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.Our Specialties Direct Hire, Contingent Staffing, Managed Outsourced Services..

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Salary
RM2,800 – RM3,300 per month
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