Forbes Advisor is hiring a

Customer Success Operations Coordinator

Mumbai, India
Full-Time

 

RESPONSIBILITIES:
Manage and update internal databases and tracking tools that are used by the wider
Customer Success team
Work with Production team to create our advertiser’s promotional placements to be
published on Forbes Health properties
Support Business Development team in onboarding and executing new customer
initiatives
Manage collection of creative assets, tracking, and ad verification from
clients/agency contacts and coordinate with Customer Success team
Audit existing partner placements to optimize performance and monetization and to
drive revenue growth
Project manage and coordinate with internal teams on all necessary elements for
campaign execution
Work with internal teams on billing reconciliation and revenue tracking/forecasting


REQUIREMENTS:
Customer experience advocate with an entrepreneurial spirit who thrives in a team,
goal-oriented environment
2+ years of proven digital advertising and/or affiliate marketing experience
Familiarity with various affiliate platforms such as Impact, ShareASale, CJ, Rakuten,
a plus
Exceptional communication and organizational skills
Ability to manage stress well and juggle multiple account challenges at once
Extremely detail oriented
Fluent in Microsoft Word, Excel, and PowerPoint
Experience in WordPress, a plus

Perks:
● Day off on the 3rd Friday of every month (one long weekend each month)
● Monthly Wellness Reimbursement Program to promote health well-being
● Monthly Office Commutation Reimbursement Program
● Paid paternity and maternity leaves
● Group Medical Insurance
● Group Term Life Insurance (2.5X of the CTC)
● Group Personal Accident Insurance (3 X of the CTC)

Any bachelor degree

All your information will be kept confidential according to EEO guidelines.

 

Apply for this job

Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!

Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Operations Coordinator Q&A's
Report this job
Apply for this job