Verve Group is hiring a

Customer Success Manager / Tech Specialist

Stockholm, Sweden

Who We Are

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at www.verve.com.


Who You Are

As an experienced Client Services professional with a technical edge, you excel in managing and nurturing client relationships while offering strategic guidance to optimize their technical integrations. Your ability to prioritize effectively, combined with your curiosity for new technologies, makes you a trusted advisor. You possess strong technical acumen, particularly in tools like Google Tag Manager and pixel setups, and are skilled at explaining complex technical processes in simple terms. You’re confident working with data, providing actionable insights, and collaborating across teams. Whether you’re troubleshooting, training, or strategizing with clients, you thrive in a fast-paced, dynamic environment.

Location: Stockholm office (Stureplan 6)

What You Will Do

  • Serve as the primary technical point of contact during client onboarding, ensuring smooth and efficient implementation of technical solutions

  • Build strong relationships with clients and internal teams, including Product and Tech, to address client needs effectively

  • Manage the installation and configuration of tracking pixels, including expertise with Google Tag Manager and other tools, ensuring accurate data capture and seamless integration

  • Collaborate closely with the Client Partner team to expedite onboarding and maintain client satisfaction

  • Work with Sales teams to identify and seize opportunities for account growth through technical enhancements and optimizations

  • Act as a subject-matter expert on the Match2one platform, providing training, guidance, and insights for campaign optimization

  • Develop and share best practices for platform use and new feature adoption with clients, empowering them to achieve their goals

  • Partner with Product Management to shape the development of platform features by relaying client feedback and identifying improvement areas

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