About us:
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified.A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021.
We're growing 100% year-on-year, presently at $20M ARR with offices in Gurgaon, Mumbai, Bangalore and Dubai and are expanding this year to Brazil and Indonesia. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last. Learn more about us at www.webengage.com
About the role:
WebEngage prides itself on delivering efficient, effective solutions across a wide range of industries. The key to our success is largely dependent on the stellar ability of our Onboarding team. We’re currently searching for an experienced customer onboarding manager to join our ranks and continue our tradition of success. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level project initiatives. As a natural-born leader, you will have a strong talent for project coordination and delegation. Ultimately, you are motivated by the desire to provide effective product training, meet project deadlines, and provide a delightful onboarding experience from inception to completion.
A strategic position that allows you to be the main point of contact for mid-market & enterprise clients overseeing all processes during the onboarding and implementation phase to maximize the ongoing relationship. As a Customer Onboarding Manager, it will be your reasonability to gather the requirements from some pretty senior-level executives to which then you will implement this fantastic product into some of the largest businesses out there. This involves mapping out customer processes, configuring the software, and working both with customer stakeholders and the internal team.
Essential Functions and Responsibilities:
Knowledge, Skills, and Abilities:
Life at WebEngage:
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Explore more here:
https://youtu.be/Y0HjfyMjUpg
https://www.linkedin.com/company/webengage
https://twitter.com/WebEngage?s=09
Think you fit the bill? Come along, let’s redefine the future of Marketing Automation!
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