Ambient AI is a computer vision intelligence company transforming security operations for large enterprises by preventing security incidents before they happen. Ambient AI has a globally deployed footprint with several F500 companies. The Ambient AI platform applies AI and computer vision intelligence to existing sensor and camera infrastructure to monitor physical security and detect real-time threats. Ambient AI does this while decreasing false alarms by over 95%, allowing security teams to focus on legitimate threats and rapid response. The future of enterprise physical security is data-driven, intelligent, and proactive. With Ambient AI companies can do more with less while also improving their security posture.
We were founded in 2017 by Shikhar Shrestha and Vikesh Khanna. They are experts in artificial intelligence from Stanford University, who previously built iconic products at Apple, Google, Microsoft, and Dropbox. We are a Series-B company backed by Andreessen Horowitz (a16z), Allegion, SV Angel, YCombinator, and investment angels like Jyoti Bansal, Mark Leslie, and Elad Gil.
Named on the YC Top Companies List 2021, 2022, 2023, and the Forbes Cloud 100 Rising Stars 2020, we are turning the impossible into the inevitable. We are always looking for passionate people who enjoy solving the toughest problems with cutting-edge AI/ML.
Position Overview:
The Customer Success team at Ambient.ai plays a pivotal role with our commercial customers. The team orchestrates the customer relationship and shepherds them from an initial production kick-off through implementation, onboarding, testing, and training. They help drive effective product adoption and provide best practice advice to ensure customers get value and derive success from our platform, leading to renewal and expansion.
As a Customer Success Manager, you will support this team in managing customer relationships with our small and medium-sized customers, ensuring successful product adoption, and driving customer satisfaction. You will work closely with small and medium-sized commercial customers to understand their needs, provide guidance, and help them achieve their goals using our platform.
The impact you’ll make:
The amazing skills you’ll bring to Ambient.ai:
Why join us:
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Ambient.ai is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.
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