Neara is a high-growth utility software company headquartered in Sydney, Australia with offices in the EU and USA. We have secured Series B funding and are backed by some of the most renowned global investors. Our mission is to revolutionise the utilities industry by helping them future-proof their infrastructure and navigate the challenges of the clean energy transition. Our 3D digital network model enables utilities to simulate various scenarios and make informed decisions to protect their assets and communities.
As Neara's Customer Success Manager you will join our European team to manage our client in Greece. Greece has become growingly important for our business so the person coming into this role will be a key driver for our continued success in this market. You will help our client to efficiently use and gain the most relevant insights out of the Neara platform and provide a key role in the adoption, onboarding and scaling of our platform with our clients. This will be a remote role to primarily support our Greek clients, although your role will collaborate closely with the delivery team and Europe’s Managing Director to achieve the best results for Neara and the client.
You will also interact with our Australian and US teams (product, sales and development teams). We are very transparent and the communication lines are open regardless of role or level, allowing us to get things done quickly, keeping in mind quality standards at all times. We see this as a hybrid role where you will not only actively manage the client relationship, you will also in part project manage the delivery process.
Some of the things you will contribute to (not all at once):
Some attributes we highly regard:
You will need to have:
What are we offering you?
To apply, please use the online application link below. Neara values diversity, belonging and equal employment opportunities. We encourage individuals from all backgrounds to apply. We will endeavour to give you an update on your application within 7-10 working days.
Please note, you will require current and unrestricted working rights to be considered for the role. Unfortunately we are not in a position to offer visa sponsorship at this time.
** No agencies or third party service providers please **
Questions? Email [email protected].