Neara is a high-growth, venture-backed Series B, tech company headquartered in Sydney, Australia. We work with 75% of the utilities in Australia and New Zealand and are growing rapidly across the US and Europe. Our mission is to revolutionize the utilities industry by helping them future-proof their infrastructure and navigate the challenges of the clean energy transition. Our 3D digital network model enables utilities to simulate various scenarios and make informed decisions to protect their assets and communities.
We are excited to hire our next Customer Success Manager here at Neara. Customer Success Managers are the ones ensuring that clients do not just buy our company’s software but foster lasting relationships with customers, ensuring their success over time. To accomplish this, they talk with clients, understand their processes and goals, define and complete objectives, and provide training sessions.
Our training is fast-paced, designed to bring you up to speed on our software along with our related processes, you will be joining our customer success team to work directly with new customers. This position will require a large amount of learning on behalf of the candidate to be proficient with the industry, our products and the value it offers. We are looking for individuals who can quickly learn the domain knowledge and become experts in the technical aspects.
Some of the things you will contribute to:
Some attributes we highly regard:
Some of the benefits we have an offer:
To apply, please use the online application link below. Neara values diversity, belonging and equal employment opportunities. We encourage individuals from all backgrounds to apply. We will endeavour to give you an update on your application within 7-10 working days.
Please note, you will require current and unrestricted working rights to be considered for the role. Unfortunately we are not in a position to offer visa sponsorship at this time.
** No agencies or third party service providers please **
Questions? Email [email protected].