At Flip, we have a clear goal: to revolutionize the world for frontline workers and give them a voice. Become a Flip Game Changer and work with an unbeatable team to ensure that all employees, no matter where they work, have access to their company's internal information. If you're ready to make an impact and shape the work lives of millions of people, then you've come to the right place!
Ready for the next step in your career? As a Customer Success Engineer / Tech Support professional, you play a pivotal role in our mission to "Empower Every Employee" and provide our customers with exceptional service and support. As a member of the technical support team, you serve as the primary point of contact for our clients, addressing their technical inquiries and resolving any issues related to our Flip SaaS solution. You ensure that our customers receive the utmost assistance in equipping their employees with the Flip application.
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At Flip, everyone is welcome - no matter what gender you identify as or how old you are. Sexual identity, origin, religion, world view and disabilities do not influence your potential job at Flip. The most important thing is that YOU fit in!
FLIP is one of the fastest growing companies in Europe. Within the last year alone, our team has quintupled in size and gained new exciting clients such as Mahle, Rossmann, Magna and the EDEKA Group. In addition, we were able to raise around 30 million US dollars in our current Series A financing round, which will now accelerate our growth and push geographic expansion into new markets. Located directly at Stuttgart's main train station, our company creates a first-class working environment and experience for employees from near and far. Our international team is characterized above all by its diversity and flexibility. Flexible working hours as well as the option of home office and remote work are part of our team culture at FLIP. At Flip, we are driven by 3 little words, "Empowering Every Employee." And that's us: We believe that information should be equally accessible to every employee. With our app, we're engaging the 80% of global employees in internal communications for the first time who were previously excluded. We give a voice to operational employee:s and know that these employees have a lasting impact on the business success of our partners. We are looking for A-players who want to build something big together with our Premium League team and at the same time are looking for a company where culture and togetherness are in focus. Your role will help shape our growth in a sustainable way.
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Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Success Engineer Q&A's