Cribl does differently.
What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
About the Opportunity
The Customer Success Engineer acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. As an Associate Customer Success Engineer- an essential member of the Customer Success team, you will engage with a wide range of customers post sale and lead Cribl customers through the initial part of the customer journey. This starts with an internal hand-off with Sales all the way to a successful deployment, and hand-off to the designated Customer Success Engineer. In this role, you will be responsible for helping provision new customers, documenting and overcoming challenges in the Onboarding phase, and setting our customers up for long-term engagement and success. If this sounds good to you, we’d love you to consider joining us as an Associate Customer Success Engineer.
What You'll Accomplish:
As a Customer Success Engineer you will:
About You:
Bonus Points:
Salary Range ($91,200 - $145,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
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Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
