At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.
Jamf offers remote, hybrid, and in-office positions. Work in the office, connect remote from your home, or find the blend that works best for your role.
What you’ll do at Jamf:
The Customer Success Engineer I is responsible for assisting customers in implementing Jamf products, and the training of customers related to the implementation, adoption, and administration of Jamf products and related technologies.
The primary responsibility of this position is to gain user adoption and create customer loyalty by assisting with the implementation of Jamf products, features, and workflows. Providing setup assistance and training for new or existing users on complex topics that may require environmental customizations. This individual delivers primarily remote assistance to administrators, with an emphasis on administrators wishing to fully utilize Jamf product features. This is often done by guiding customers through very complex processes in a friendly and efficient manner.
This position is based in India. We are only able to accept applications for those based in India or have sponsorship to live and work in India. The position operates on a hybrid mode from Bangalore only, we would expect you to be in the office regularly.
What you can expect to do in this role:
What are we looking for:
How we help you reach your best potential:
What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.
We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf