Customer Service - US Healthcare Account

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Accounts Payable Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account Specific Roles and Responsibilities:

• Research for a good contact where to send the requests for items needed for Medicaid Application
• Sending out requests to different institutions            
• Outbound calls to follow-up on the requests that has been sent to institutions           
• Review statements for more income information of the resident to be requested           
• Saving documents to respective resident's folder           
• Assisting Medicaid Case Managers on a daily basis.           
• Filling out Medicaid application forms

Requirements

• At least 6 months of experience in US Healthcare
• Good verbal and written communication skills
• Should have knowledge on Medicaid/Medicare
• Experience in Medical Billing is preferred
• Willing to work onsite in Buendia, Makati or Shaw Blvd, Mandaluyong
• Amenable working night shift

Benefits

What Can We Offer You?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our Commitment To You

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives