Customer Service Representatives Multilingual

Our Client in 2019 was awarded as Best Work Place in Poland by Great Place to Work®.

Our client believes in your potential. At their office you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities. You can participate in many integration events or gain knowledge via our Internal Training Program, Language Training, and much more!

 

What you’ll do:

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities

What you’ll need:

  • Enthusiastic, communicative, willing to support our customers
  • Knowledge of one of the following languages at C1 Level, plus English - Greek, Norwegian, German, Czech, Slovak, Italian, French, Dutch, Hungarian, Romanian, Slovenian, Finnish, Croatian, Swedish
  • Not afraid of facing new challenges or opportunities
  • With an enthusiastic approach to teamwork and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us
  • Eligibility to work in Poland

What can you expect from us?

  • Online recruitment process
  • International and multilingual team environment
  • Relocation package for candidates outside Poland
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Various portfolio of internal&external training 
  • Possibility of growth inside of the organization
  • Company events and office initiatives
  • A family atmosphere with no formal dress-code

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