Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries daily.
We are currently recruiting a Customer Service in our offices in Varna and Veliko Tarnovo!
Shifts: 11:00 - 19:30 with immediate start
Job description:
The successful candidate will contribute to the development and expansion of the service ensuring excellent customer service and efficient administration.
The main responsibilities will include ensuring that all potential and current clients are dealt with in a professional manner and that all client needs are satisfied to the best of our business ability.
The position is a mixture of speaking with customers, database entry, and issue resolution.
Requirements
Key skills required:
- Excellent command of English is a must - both written and spoken
- Professional telephone manner
- Strong communication skills and interpersonal skills
- Good multitasking, prioritization and organizational skills
- Great attention to details
Benefits
Why work with us?
At TransferMate, We are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.
Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:
We would like to thank you for your interest in this role. Please note that only shortlisted applicants will be contacted for an interview.
At TransferMate, we’re proud to be an equal opportunities employer. Qualified applicants will be considered without discrimination on the basis of gender, marital status, family status, sexual orientation, religion, age, disability and race. This position is also suitable for individuals with permanent impairments (with ≥50% incapacity) who have no medical preventatives to be employed.
Please note that when applying for a position with CluneTech, you voluntarily submit your personal data. This data will be processed for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data.
