What we can offer you! - Your Role:
In this role of high impact as Customer Service Representative - Nordics (label.averydennison.com) we are looking for a fresh mind to join our high-performing team in Hedehusene (Copenhagen area) with direct reporting line to our Teamlead Customer Service BeNeLux & Nordics, based in Schwelm, Germany.
Your Mission:
- On a daily base you will be the first contact person by phone and/or email to our B2B customers in Denmark, Norway, Sweden, and Finland when they want to place a new order or give feedback on our materials.
- You will strengthen these business relationships by setting high standards in servicing their requests, and by increasing our company's sustainable approach.
- As a smiling and reliable face to your customers, you will improve added customer value by demonstrating our capabilities and building stronger customer intimacy.
- On top, you will gain insights in our entire manufacturing world of self-adhesive labels since you work together with our sales representatives and our supply chain teams to ensure great service conditions as well as high customer satisfaction.
What we expect from you! - Your Expertise:
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(University) Degree is welcome
- Previous work experience of 2+ years from a call center / (internal) sales / customer service function ideally within manufacturing / production industry
- Fluency in Danish and English, any other Northern European language skill is your big advantage
- Ideally, you have a valid driving license and a car of your own
- Creativity and innovation, entrepreneurial spirit for growing a sustainable business to set your career at Avery Dennison
We offer:
- Attractive salary package / Yearly bonus
- Structured learning and development / Mentoring program
- International environment
- Events such as International Women’s Day, Earth Day, etc.
- A growing and welcoming team with good spirit!
Who we are! - Our Story:
Every voice. Every day! Eight Values. One Team!
Being open to every voice, every day, brings our value of diversity to life and makes Avery Dennison a vibrant and engaging place to be. We understand diversity and equal opportunities as enrichment for our future-oriented work. Across our diverse, global team, every voice makes us stronger. When we listen to and learn from each other, there is no limit to what we can achieve together. Each of us is unique, and we appreciate bringing together different personalities and talents.
Avery Dennison is an equal-opportunity employer. In the EMEA region, we have these Employee Resource Groups:
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EmpoWer - focusing on the engagement, mentoring, and promotion of women
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Mental Health - striving to provide a safe space for employees to discuss mental health issues in the workplace
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Unite - supporting the LGBTQI+ and ally community in the EMEA region
To find out more about all our employee resources groups globally as well as our Diversity, Equity & Inclusion approach, please go to our Diversity and Inclusion pages in the About Us section of our website: https://www.averydennison.com/en/home/about-us/diversity-and-inclusion.html
At Avery Dennison, we do what we love, and we love what we do - Just click here, and get to know us better: Life @ Avery Dennison (linkedin.com/company/avery-dennison/life/emea)
