Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for full-time 40h/week Customer Service Representatives to join our Support team in Tirana, Albania!
What you’ll be doing
- Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
- You are fluent in Albanian language and you have professional working proficiency in English
- You are located in Tirana.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
