Welcome to Cover Whale!
Are you passionate about making roads safer while providing excellent customer service? At Cover Whale, we’re not just about selling insurance; we’re about improving road safety through our innovative driver coaching and safety programs. By joining us, you will play a pivotal role in ensuring that our clients receive the support they need, while also contributing to a mission larger than ourselves.
We are looking for a Customer Service Representative (Bilingual) who thrives in a dynamic environment and is eager to make a difference. This role offers you the unique opportunity to connect with our agency partners and policyholders, providing essential support on everything from billing inquiries to policy changes.
Our customers aren't just numbers; they’re individuals relying on our expertise, and you’ll be their superhero! If you have the skills to deliver top-notch service and are fluent in both English and Spanish (preferred), we want you on our team!
Your Impact:
Requirements
What We’re Looking For:
Key Skills:
Benefits
Compensation:
The salary range is $62,000-$68,000K. Base pay if hired will be determined on an individualized basis, geographical location, and is only part of the total compensation package.
Perks/Benefits:
Cover Whale works to maintain the best possible environment for our employees, where individuals can learn and grow with the company. We strive to provide a collaborative environment where each person feels encouraged to contribute to their processes, decisions, planning, and culture.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.