Renmo Homes Limited is hiring a

Customer Service- National Service

Adenta Municipality, Ghana
Full-Time
  • Using, email, phone, and social media, you will manage the initial sales process, including responding to inbound leads, understanding the customer's needs, identifying key client decision-makers, cross-selling opportunities and when is the right time to involve the Customer Success team.
  • Create customized email and social media strategies for outreach to prospects/businesses
  • Build rapport and long-term relationships with users and community members
  • Maintain a solid understanding of competitors and industry trends
  • Be comfortable making decisions and working as an autonomous member of a collaborative team
  • Maintain speedy follow-up on inbound inquiries, responding to user requests within 1 business hour or less
  • Solve problems for Renmo users by leveraging discovery, collaboration, and research skills
  • Take on outbound sales development duties as may be required or assigned
  • Maintain a positive attitude in the face of criticism, rejection, or failure
  • Proven history of following through with goals and commitments
  • Quick learner [to understand Renmo’s offerings and technology], able to take initiative, excellent at problem-solving
  • Insatiable sense of curiosity, always questioning and digging deeper for answers
  • Able to think strategically and tactically
  • Demonstration of success in presentation skills, both oral and written
  • Fluent in English

Why you’ll love it here (seriously!):

Your daily duties will have a meaningful impact on real people! Imagine helping a family to live in a decent home and paying just MONTHLY rent instead of coughing the whole 1-2 years’ worth of rent upfront. Real freedom!

You’ll be surrounded by the most friendly, passionate, and supportive colleagues you can imagine. ( You can talk to any current Renmonite!) 

As we grow, so will you! Renmo is fast-paced and challenging environment offers you great opportunities for professional development and great rewards as well

We offer extremely competitive remuneration salaries.

We’re growing quickly and this is an exciting role, one with great room for growth and impact. If you are driven by innovation, can see the bigger picture, and have a passion for excellence, then join the team of dedicated Renmonites solving one of the biggest challenges in Africa. 

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