We have a new opening in our Dutch offices in the North of Holland. This role combines Customer Service (CS) and Parts & Accessories (P&A). You are the first-tier representative for the Iberia and Italy regions
The CS / P&A Representative Iberia / Italy is a pivotable role interacting with the CS and P&A teams. In this role you are the first tier contact for our Spanish and Italian Dealer network and Customers You provide them with a service and support that matches our premium Motorcycles. You organize the Parts & Accessories product ordering and management, facilitating timely and organized deliveries to your region and support the rest of the territories. You interact closely with various departments, and team members, to guarantee that Warranty claims and parts orders from our network are processed in a timely manner. The CS and P&A teams at Zero Motorcycles EMEA in Noord-Scharwoude (NL) are looking for a pro-active and organized professional with international experience, someone that is eager to support our network.
What to expect in a normal workday: processing Warranty claims and customer care. Next to this you are processing the Parts & Accessory orders from our partners. You also respond to emails and calls from our customers and providers. You have a good eye for detail and can work well both independently and in a team. You focus on quality of service and building long-term relationships with our partners. Your first-tier responsibility is the Iberia and Italy region.
The CS / P&A Representative Iberia / Italy is a fulltime position. In this split role you will be working part time with the CS department and part time with the P&A department. This position is based in Noord-Scharwoude, The Netherlands. You will report directly to the Customer Service Manager EMEA as well as the Parts & Accessories Manager EMEA. This is a full-time job (40h a week on-site).
About us:
Zero Motorcycles is the next step in motorcycle evolution. By combining the best aspects of a traditional motorcycle with today’s most advanced technology, Zero produces high-performance electric motorcycles that are lightweight, efficient, fast off the line and fun to ride.
Once a burning idea conceived inside a Santa Cruz, California garage, we are rapidly growing in Americas and EMEA and at the moment have presence in more than 10 countries; selling more than any of our competitors all together and with an average growth rate of 30% each year, this is a very interesting company to work for. Do you want to join the journey?
We are committed to make the world better by our zero emission technology while our customers enjoy a new type of motorcycling style. Zero Motorcycles creates a superior riding experience with its transformational line of electric powered motorcycles. Our people are driven by innovation, charged by passion, guided by integrity, and measured by results.
