Customer Quality Engineer

Key Responsibilities:

• Direct communication with customers, analysis of components at the customer's site
• Handling customer complaints (8D, PDCA-FTA)
• Completing customer portals
• Resolving warranty claims and negotiating technical factors
• Creating action plans to improve scorecards and customer satisfaction

Requirements:

• Experience as a CQE (Customer Quality Engineer)
• English language, German/French is an advantage
• Knowledge of CSR for VW, Stellantis, JLR, RSA
• Proficiency in quality tools: 8D, PDCA-FTA, PPAP, 5Why, Ishikawa
• Independence

At SEGULA Technologies, diversity, fairness, and inclusion are at the heart of our HR policy. Our jobs are open to everyone, regardless of gender, social and cultural background, sexual orientation, religious beliefs, or disability.

What We Offer: 

• A supportive and collaborative work environment. 

• Opportunities for professional growth and development. 

• Competitive salary and benefits package. 

• Exposure to cutting-edge technologies and projects. 

• Mentorship from experienced professionals. 

If you are passionate about engineering and eager to start your career with a leading global company, we would love to hear from you!  

Join Segula Technologies and be a part of our journey to shape the future of engineering!