- Customer interface on quality topics for the assigned projects focus on customer satisfaction and quality first mindset.
- Update and maintain proper knowledge of customer specific requirements.
- Implement and ensure compliance described in international standards such as IATF 16949 and VDA and conformity of standards defined by the Continental Quality System.
- Follow up on customer audits.
- Leading customer quality issues, handling and report (8D / A3).
- Organize and lead the problem-solving and track the improvement implementation.
- Ensure quality standards are being met throughout the entire production process, toward no defect, no escape to customer.
- Problem-solving with cross-function team and central quality
- Lead/assistant to coordinate internal quality improvement projects.
- Participate in developing FMEA, Control Plan, Work Instruction
- Bachelor’s degree: in engineering
- Advanced English
- Experience:
- as Customer Service is mandatory
- In manufacturing and working knowledge of Quality Systems
- Knowledge:
- Problem Solving knowledge such as 8D, A3 methodology
- Control Plan, FMEA, Process Flow, SPC, MSA (GR&R)
- ISO IATF 16949
- Core Tools and VDA 6.3
- Statistical tools
- Skills:
- Communication and Presentation
- Willing to travel sporadically
At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.
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