Tomra is hiring a

Customer Project Manager - EMEA*

Mülheim-Kärlich, Germany
Full-Time

Responsibilities:

  • Project Management: Take responsibility for executing projects in the field of metal and waste recycling, following applicable procedures.
    • Contract Review: Review sales inputs and contract details.
    • Internal Project Coordination: Coordinate internal projects using relevant software (ERP system, etc.).
    • Interface Clearance: Collaborate with internal and external customers to ensure smooth communication.
    • Customer Acceptance: Achieve customer acceptance for completed projects.
    • Monitoring and Payments: Monitor project progress, including payment processing.
  • Project Closure: Distribute project closure reports and perform post-cost calculations.
  • Customer Relationship Building: Establish and maintain reliable relationships with customers to address any issues.
  • Technical Consultancy: Provide technical advice to customers and sales teams on complex plant designs.
  • Sales Support: Assist the sales team.
  • Successful Project Execution: Ensure projects are executed successfully within budget and timelines, meeting customer satisfaction.
  • Continuous Process Improvement: Drive improvements within your area of responsibility.

 

Requirements:

  • Technical Education and Knowledge: Essential technical education and knowledge.
  • Fluent French and English Proficiency: Strong language skills in both French and English are essential.
  • Location: Reside either in France near an airport or in Germany close to Koblenz.
  • Willingness to Travel: Approximately 60% travel, sometimes abroad.
  • Self-Motivation and Task Completion: Demonstrate self-motivation and the ability to fully complete tasks.
  • Excellent Coordination and Organizational Skills: Strong coordination and organizational abilities.
  • IT and Network Skills: Proficient in IT and network skills.
  • Business Experience: Experience in a support function.
  • Ability to Read Drawings: Capable of reading technical drawings.
  • Effective Communication: Good verbal and written communication skills.
  • Problem-Solving Skills: Strong problem-solving abilities.
  • Customer Orientation: Ability to relate to local customers, their perspectives, and cultural nuances (preferably with local cultural experience).

Interested?

Please send your CV in English.

(!) We value your time, instead of lengthy motivation letter, simply answer following questions in the "Message to Hiring Manager" section when submitting your resume:

  • What is the name of the main sorting machine at TOMRA Recycling?
  • Do you have a technical education?
  • Do you speak French?

*Tomra does not discriminate based on gender, race or ethnicity, religion, skin color, sexual orientation or identity, disability, age, and other protected status characteristics according to applicable law. We are committed to a diverse and inclusive environment and take pride in being an equal opportunity employer.

Most importantly, it fits!

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