CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of hand-crafted meals to cater to various palates and dietary preferences.
By delivering over 1 million meals per month, we're also empowering working chefs, tripling their income, and supporting their growth. CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to combat food insecurity across all five boroughs.
As a Customer Operations Specialist, you will play a crucial role in ensuring the seamless operation of our facilities and internal operational areas, such as Logistics, Fulfillment, chef success and supply chain, within our customer experience processes.
In this role, you will utilize your service and hospitality skills to execute daily operations while employing strategic thinking to identify issues and propose comprehensive solutions. Reporting directly to the Senior CX Operations Manager, you will be integral to our mission of providing operational excellence and exceptional customer satisfaction.
Note: You will be assigned a schedule that includes evenings, weekends, and holidays.
💸 Get paid in USD. We use Deel to make things easier for you!
⛱ Enjoy 15 days of vacation each year from start date.
🐣 Family leave: 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid.
🕯 Compassionate Leave: 3-5 days each time the need arises.
🧑🏫 Personalized English coach
Tentative starting date: December 2nd
If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
