At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.
We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.
We’re looking for a creative and data-driven Customer Marketing Specialist to join our growing Product Marketing team. As the Customer Marketing Specialist, you will play a critical role in our go-to-market motion by driving customer engagement and ensuring a seamless and positive customer experience that supports product adoption and retention. You’ll be the voice of our customer, knowing each of our segments like the back of your hand and how to turn those customers into advocates.
You’ll get to develop and manage programs that bring us closer to our customers and capitalize on our company’s already awesome relationship with our users. In this role, you’ll be responsible for developing and executing marketing strategies that enhance the customer experience, drive product awareness, and support adoption. You’ll work closely with the Marketing, Customer Success, and Sales teams to strengthen the relationship between our software and our customers, helping transform businesses.
Our customer’s are awesome and they love helping Roofr achieve our goals. If you love creating customer-centric campaigns, improving customer education and you’re passionate about product adoption, we’d love to meet you!
Customer Communications & Content:
Go-to-Market Support:
Customer Advocacy & Review Programs:
Content Creation:
Customer Adoption & Retention:
Customer Insights:
Performance Tracking & Reporting:
What you’ll bring to the team:
Bonus Points:
🏠 What we offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
🏝️ Vacation/Paid Time Off:
🤝 Perks:
At Roofr, we celebrate individuality and uniqueness. Roofr is proud to be an equal opportunity employer. We are committed to building an organization that empowers inclusion and diversity. We encourage candidates and employees to be true to themselves and express all aspects of their identities. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site (https://boards.greenhouse.io/roofr). Please be cautious of job offers that come from non-company email addresses (@roofr.com), instant messaging platforms, or unsolicited calls.
