Daisy Communications is hiring a

Customer Loyalty Advisor

Sheffield, United Kingdom
Full-Time

This role sits with one of Daisy Communications brands - XLN for Small Business

Location: Sheffield - Office based
Salary: £22,308 yearly with realistic commission of £1000 per month

Monday to Friday working 9:00 - 17:30 (37.5 hours per week)

Key Responsibilities:

  • Conduct inbound and outbound sales calls with existing customers, selling our products and services to B2B customers based on client needs.
  • Develop and nurture relationships with UK based SMEs to drive sales from initial contact to closing. You may be required to move between sales campaigns or sell additional products.
  • Proactively identify and qualify potential customers to build a robust sales pipeline. • Consistently achieve or exceed sales targets while adhering to established strategies, call KPIs, and performance metrics.
  • Leverage CRM systems to effectively manage sales opportunities, track customer interactions, and maximise sales potential.
  • Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
  • Work closely with the sales support/operations team to ensure a seamless customer journey from sales to fulfilment.
  • Be able to demonstrate an ability to work within a fast paced environment within a sales focussed industry.
  • Negotiation/objection handling skills.
  • Competent with all Microsoft packages.
  • Ability to understand, analyse and interpret data.
  • Take ownership of issues and follow through to conclusion.
  • Sound questioning and listening skills, being able to pinpoint the exact issue in order to gain resolution.

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
  • £500 referral scheme bonus
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Sim deals for you and your family/friends
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married

#LI-Onsite

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