Customer Growth Analytics Analyst

Location Details: Pune

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

This role requires working three, out of five days per week until 10.30/11 pm IST.

Join our team

Customer Growth Analysts at GoDaddy are crucial in driving business performance and achieving tangible commercial results. The team’s expertise lies in crafting and maintaining analytical tools that efficiently measure business performance, uncover valuable insights that pave the way for profitable revenue growth.  

This role works to draw data for databases using SQL and designs new components to propel customer growth; by campaign and audience creation, deep diving into data and building reporting using Quick Sight and Tableau to support our business teams. Collaborating with Data Analysts to improve metrics

This would be an exciting role for a customer analytic focused analyst who enjoys an innovative role, propelling projects forward and can bring exceptional expertise in data querying languages, programming, and data-driven decision making.

What you'll get to do...

• Build detailed solutions for reporting A/B test and experimentation results, build business cases and business performance reporting /related recommendations
• Identify and accelerate the levers that drive profitable growth by developing attribution models, consumer behaviour models, and data-driven insights
• Provide revenue optimisation recommendations by conducting in-depth analytics, including clustering, to drive personalisation for marketing efforts (e.g., product, price, promotion, place)
• Deliver clear and relevant analysis, including Tableau dashboards. Show results in easy-to-understand visualisations that improve decision-making quality and increase decision-making velocity
• Lead exploratory analysis with limited supervision, including identifying appropriate datasets, writing data queries, and cross-validating findings
• Support the development, execution and optimisation of growth campaigns across various channels to improve user acquisition, engagement and retention.
• Develop and implement sophisticated customer segmentation strategies to personalise marketing efforts, enhance targeting accuracy, and drive impactful engagement

Your experience should include...

• 3+ years proficiency in an analytics role; crafting and maintaining analytical tools that optimally measure business performance and in recommending appropriate analytical frameworks that provide actionable insights
• 2+ years expert proficiency in SQL i.e. solid hands-on experience writing SQL for data analysis and can draw data for databases using SQL, etc
• Experience with data visualization tools to support business teams and report building using Quick Sight and Tableau, Hive as well as cloud computing platform AWS
• Experience with analytical techniques such as linear regression, binary classification, clustering, time series forecasting, and multi-variate experimentation
• Used to collaborating with team members across multiple geographies and time zones

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.