Customer Excellence Team Lead

What you'll do

• Develop our Customer Strategy Team by being self-reliant in making decisions concerning your area and your team
• Lead projects to continuously develop customer, pre sales and post sales strategies.
• Work cross-functionally with other teams to ensure smooth running of customer strategy operations
• Initiate projects to improve revenues, optimize cost and efficiency
• Lead projects and people that directly impact more than 6 markets across the Americas and a several million customers

Who we're looking for

• You have successfully completed your studies bachelor (or masters) in a relevant course with strong achievements
• You have already had a working experience in a start-up environment, or you are fascinated by scalable and fast business models  
• You have a first experience managing a team and are used to give constant feedback and training a team
• You have an independent, responsible, and structured way of working and think in a process-oriented manner
• You are a critical thinker and with excellent problem-solving skills to coordinate and tackle any challenges that may arise
• You have an affinity for numbers, and communicate with a confident demeanor
• You can show good knowledge of MS Office (especially in Excel)
• You have an infectious can-do attitude, and you are a passionate all-rounder and pragmatist
• You are very communicative, open and enjoy working in a team
• You are curious and hungry to learn
• You are fluent in English and Spanish

What we offer

• A combination of personal and company growth to accelerate your career and help you reach your goals.
• The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
• Wellbeing activities
• Hybrid home office policy
• Flexible schedules
• Pet-friendly office
• Monthly salary + pantry & restaurant vouchers
• Benefits higher than the law