Daisy Communications is hiring a

Customer Engagement Specialist

Nelson, United Kingdom
Full-Time

This role is a busy, customer facing role delivering exceptional levels of service and meeting sales targets consistently. You will also receive ongoing coaching and feedback to develop your sales skills.

Salary: £22,308 per annum with uncapped commission (realistic OTC of £800 per month)
Location: Nelson
Working Hours:
 Monday to Friday – 08:30/09:00 – 17:00/17:30 (37.5hrs)

 

  • Make outgoing customer calls; identifying opportunities to sell products by way of a customer visit.
  • Understanding clients’ business communications requirements.
  • Being able to create and manage a sales pipeline.
  • Booking an agreed number of appointments per day.
  • Reporting on sales opportunities. 
  • To proactively upskill and self-learn.
  • Work towards set targets, KPI’s, goals and objectives.
  • Schedule and action all tasks to completion within specified timescales whilst ensuring all systems are kept fully updated for each action and point of customer contact.
  • Collect Key Decision Maker contacts.
  • Collect all contract end date information.
  • Obtain additional information where possible to maximise customer contact details.

 

  • Previous proven telesales, telemarketing or commercial experience would be advantageous.
  • Industry experience is preferred but not essential as training will be given.  
  • Target & KPI driven.
  • Excellent communications skills; verbal and written.
  • Ability to develop trusting relationships.
  • Fast thinking.
  • Self-motivated.
  • Resilient and strong willed.
  • Enthusiastic and willing to learn.
  • The ability to work under pressure.
  • Strong team worker.
  • Computer literature.

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

  • 25 days holidays, plus bank holidays.
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married
  • Auto enrolment following probation into a salary pension scheme
  • Access to exclusive offers on a range of Daisy products

 

 

#LI-Onsite

Apply for this job

Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!

Get hired quicker

Be the first to apply. Receive an email whenever similar jobs are posted.

Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Specialist Q&A's
Report this job
Apply for this job