- Develop business and keep retention clients
- Maintain and develop sales volume;
- Develop new business opportunities from new market segments, existing clients and renewals;
- Understand features, advantages, disadvantages of the products & services as well as competitors’ one;
- Contact with customers and record all customers’ information in the report of customer’s information;
- Keep close relationship for retention of clients;
- Co-operate with sales admin to prepare contract, service executive form, check list…to get customers;
- Planning for week work, month for approval and comply with the approved plans;
- Receive and handle complaints from customers regarding to product quality, delivery time, etc;
- Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises.
- Coordinate with Operations Department to complete the service and meet the customers’ requirement;
- Contact clients to ascertain the client’s satisfaction with the service;
- Respond to termination notices & follow up the process of contact’s liquidation;
- Set up and conduct a regular client visitation cycle;
- Renegotiate service agreements by conducting fresh survey/audit or educating users of the services, and introduction of new services that be suitable to the client;
- Other tasks are required by Line Manager.
2. Market research & competition activities
- Conduct thorough market segment research of your sales zone;
- Regularly recommend constructive ideas in marketing the services and penetrating the target segment;
- Monitor competition activities and strategies regularly.2
- Other requested tasks.
Requirements
- College/University graduated in any fields
- More than 3 years working experience in sales B2B
- Familiar with the factory, hospitality sector and already worked in MNC company is appreciated, especially with the FMCG/hospitality industry/chemical industry.
- Has the relationship with QA managers, housekeeping manager, purchasing departments in related organizations is preferred
- Customer service orientation; dynamic, self-motivated, open-minded and result-driven, skillful in speaking, presentation, and problem solving skills
- B2B sales skills
- Able to work independently and teamwork in a multi tasks & under high pressure
- English ability is preferred, but the result of expanding the market is the most important
- MS ability
Benefits
- Competitive Base Salary upon profile experience & qualification
- High Commission Scheme/Bonus + Allowances
- Accidence & health insurance coverage
- Career Development, global working environment…
