Rentokil Initial is hiring a

Customer Development Executive/ Sales B2B (Ha Noi)

Hanoi, Vietnam
Full-Time
  1. Develop business and keep retention clients
  • Maintain and develop sales volume;
  • Develop new business opportunities from new market segments, existing clients and renewals;
  • Understand features, advantages, disadvantages of the products & services as well as competitors’ one;
  • Contact with customers and record all customers’ information in the report of customer’s information; 
  • Keep close relationship for retention of clients;
  • Co-operate with sales admin to prepare contract, service executive form, check list…to get customers;
  • Planning for week work, month for approval and comply with the approved plans;
  • Receive and handle complaints from customers regarding to product quality, delivery time, etc;
  • Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises.
  • Coordinate with Operations Department to complete the service and meet the customers’ requirement;
  • Contact clients to ascertain the client’s satisfaction with the service;
  • Respond to termination notices & follow up the process of contact’s liquidation;
  • Set up and conduct a regular client visitation cycle;
  • Renegotiate service agreements by conducting fresh survey/audit or educating users of the services, and introduction of new services that be suitable to the client;
  • Other tasks are required by Line Manager.

2. Market research & competition activities

  • Conduct thorough market segment research of your sales zone;
  • Regularly recommend constructive ideas in marketing the services and penetrating the target segment;
  • Monitor competition activities and strategies regularly.2
  • Other requested tasks.

Requirements

    • College/University graduated in any fields
    • More than 3 years working experience in sales B2B
    • Familiar with the factory, hospitality sector and already worked in MNC company is appreciated, especially with the FMCG/hospitality industry/chemical industry.
    • Has the relationship with QA managers, housekeeping manager, purchasing departments in related organizations is preferred
    • Customer service orientation; dynamic, self-motivated, open-minded and result-driven, skillful in speaking, presentation, and problem solving skills
    • B2B sales skills
    • Able to work independently and teamwork in a multi tasks & under high pressure
    • English ability is preferred, but the result of expanding the market is the most important
    • MS ability

Benefits

  • Competitive Base Salary upon profile experience & qualification
  • High Commission Scheme/Bonus + Allowances
  • Accidence & health insurance coverage
  • Career Development, global working environment…
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