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O7 Therapy is hiring a

Customer Care Representative

El-Basatin Sharkeya, Egypt
Full-Time
  • Support clients through phone calls, emails, and chat to help them access company resources.
  • Build positive relationships with clients to develop and maintain customer satisfaction.
  • Provide virtual online learning support and orientation on our services and tools.
  • Maintain customer feedback records for development and improvement purposes.
  • Submit tickets, complaints, and customer concerns to stakeholders.
  • Implement communication plans with clients as needed from different departments.
  • Work shift from 1 PM to 9 PM.
  • 1-3 years of experience in Customer Service or related fields.
  • Very good command of English, both spoken and written.
  • Good knowledge of MS Office (Word, Excel).
  • Very good communication skills.
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