Back Market is hiring a

CRM Intern

Paris, France
Internship
Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

We are looking for an amazing intern to join our marketing team! Report to Hera, our CRM Manager in Paris.

The CRM team works together with other experts from the brand & marketing team but also with Business, Product and Engineering teams. We are responsible for delivering the right message, to the right person, at the right moment, through different channels like emails, push notifications and in-apps. 

As a Customer Relationship Management (CRM) Intern, you will support the CRM efforts with a focus on marketing campaigns and transactional communications in all markets we operate.

Your Mission (If You Accept It):

  • Support other teams in applying technical, content and design improvements to our transactional communications 
  • Support the strategic evolution of our transversal projects
  • Lead the campaign creation effort, working closely with our brand and design teamImplement marketing campaigns on various CRM channels (email, push notifications, in-app)
  • Analyze our campaigns results and provide recommendations to the team

You’re At The Right Place If:

  • You feel comfortable working & speaking in English. 
  • You have already used a CRM campaign management tool: big plus if used Braze 
  • You are highly detail-oriented and creative with an experimentation and testing mindset
  • You are able to work independently and cross-functionally while demonstrating drive and initiative. 
  • You are adaptable and a fast learner eager to acquire new skills
  • You have affinity with data, you are at ease with numbers and statistics
  • You have a previous experience in marketing, a big plus if it was in CRM
  • You have excellent written and verbal communication skills

About the Internship:

  • Starting date is from January, 2025
  • Duration : 6 months
  • Location : Paris, France

Recruitment Process:

  • Video-call HR Interview with the Talent Acquisition Specialist (20-30min)
  • Technical test (home assignment)
  • Skills & cultural fit interview and live case study questions with Hera and Mathilde (1hour)

WHY SHOULD YOU JOIN US ? ✌🏼

- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
- An attractive salary, multiple benefits (meal tickets, health insurance, etc...), internal events, etc… 
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!
- We embrace work life balance which includes flexible working hours and the opportunity to work from home. 
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.  

Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.
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