CRM Country Manager Indonesia (Textile Industry)

Pasar Minggu , Indonesia
Full-Time

PRIMARY RESPONSIBILITIES

  • Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in Indonesia
  • Establish solid customer relations with existing customers in Indonesia.
  • Supporting customers in implementing the bluesign® system in their organization, marketing, and supply chain.
  • Cooperate with SGS Indonesia in event management for bluesign events.
  • Attend trade shows of the textile industry to acquire new customers in Indonesia
  • Support cross country/region CRM activities
  • Ensure achievement of regional objectives set in mid-range plan and yearly budgets.
  • Support of regional and local CRM activities (cross region support with focus in South East Asia such as Malaysia and Singapore)

SPECIFIC RESPONSIBILITIES

  • Establish the bluesign system and services in Indonesia together with bluesign organization.
    • Visiting potential customers on site, and networking on trade shows.
      • Selling bluesign system partnerships and other services to Manufacturers, brands and Chemical companies
    • CRM Management
      • Lead whole acquisition process.
      • Acquire new customers.
      • Support and Coordinate customers related activities
      • Ensure payments and keep customer data’s up to date.
      • Training of customer personnel in co-operation with bluesign services
      • Delivering presentations, participating in Fairs, Networking
    • Regular feedback on sales activities of county
    • Regular feedback on competitor’s activities and market developments in Indonesia
    • Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign® system.
    • Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in Indonesia is planned.
    • Participation in mid to long term projects designated by Head CRM and Regional director.

PROFILE

  • Established and profound experience in the Indonesian textile manufacturing chain (+10 years of experience)
  • Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators)
  • Great contacts to local textile industry and textile organizations/associations.

REQUIRED SKILLS

  • Excellent people skills and eloquent networker
  • Excellent sales experience
  • Good knowledge of local textile industry
  • High level contacts within local textile industry
  • Knowledge in textile chemistry, textile processing, supply chain and brand world
  • Willingness for continuous learning
  • Organizational skills and high level of independency
  • Good English and Indonesian skills in writing and speaking.

 

 

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