Requirements
Your responsibilities as a Credit Controller:
- Achieve monthly collections target, ensuring timely payments from customers
- Manage accounts receivable and take proactive measures to prevent overdue payments
- Identify and manage delinquent debts, escalating them for further action
- Monitor customer credit limits and assess creditworthiness of new clients
- Track and evaluate the performance of field collectors
- Handle disputed bills and negotiate payment terms
- Prepare reminder letters and ensure timely customer communications
- Address customer complaints and inquiries promptly according to company guidelines
- Maintain strong relationships with customers to improve customer retention and collections efficiency
To be considered for this role, you should have:
- A degree in Accounting, Finance or any related field
- 1-2 years of relevant work experience
- Strong communication skills
