Primary Function of Position:
This position has responsibility and authority for managing the credit evaluation, credit collection and billing for a large portfolio of customer accounts for the Direct Market in Europe (~1,000 customers within 15 different countries) and Indirect market (30 distributors).
Roles and Responsibilities:
Cash application
- Accurately apply cash application and reconcile daily.
- Resolve unapplied cash exceptions from the automatic cash application interface with the bank and resolve cash application disputes.
- Maintaining a communication flow with the management to ensure appropriate escalation steps are taken when problems arise
Billing
- Responsible for invoice layout matches legal requirement in each country
- Responsible for final output flow to customer and making sure invoices are actually delivered in most efficient way.
- Identify repeated billing issues (missing PO, customer master issue) and work closely with the appropriate functions for resolution (order support team, contract)
Credit management
- Under the supervision of a Senior Specialist, perform credit assessment of customers finance worthiness by reviewing latest audited financial statements, shareholding structure and payment history.
- Reflect timely credit limit in credit management solution and update stakeholders in case of challenge.
- Maintain adequate follow up on overdue accounts and coordinate any needed communication with internal and external stakeholders
Credit collection
- Maintain program for the systematic follow-up, collection and reconciliation of the A/R customer base.
- Apply collection procedure along with daily needed collection activities including but not limited to reminders addressed through phone, e-mail and formal mail communications
- Review Customer credit block in case of payment challenge and unblock account based on tangible information received by customer and in relation with customer history.
- Maintain strong, effective working relationships with the customers and the sales operations groups in order to resolve customer disputes and clear outstanding receivables.
- Communicate accurate update of our collection status to the AR Manager.
Other
- Ensure refunds for specific regions are processed in a timely manner
- Comply with SOX requirements and timely report control evidence
- Provide supporting documents for internal/external audit on request.
- Provide support whenever needed to the local administrative team on AP matters and liaise with the team based in Aubonne
Required Knowledge, Skills, and Experience:
- Successful experience of 2 years within an accounting department,
- Accounting degree
- Open-minded to an international, growing, and fast changing environment,
- Multi-cultural and absolutely fluent in English and German. French is a plus.
- Good communication skills and ability to interact with external provider,
- Knowledge of SAP is preferred,
- Good skills on Excel applications,
- Team player
#LI-Hybrid
Intuitive ist ein Arbeitgeber, der gleiche und gerechte Beschäftigungsmöglichkeiten bietet. Wir bieten allen qualifizierten Bewerbern und Mitarbeitern gleiche Beschäftigungsmöglichkeiten, unabhängig von ethnischer Herkunft, Geschlecht, Schwangerschaft, sexueller Orientierung, Geschlechtsidentität, nationaler Herkunft, Hautfarbe, Alter, Religion, geschütztem Veteranenstatus, Behindertenstatus, genetischen Informationen oder einem anderen Status, der nach den geltenden Gesetzen auf Bundes-, Landes- oder lokaler Ebene geschützt ist, und verbieten jegliche Form von Diskriminierung und Belästigung.
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