Provide leadership for Credit & Collection services in the Northeast Branch. Ensure that monies owed by customers are collected, while customer satisfaction is achieved and while improving cash flow by minimizing past due receivables and meeting defined collection goals. Work closely with the Credit & Collections Manager and Sales organization to promote sales, while minimizing risk.
Responsibilities:
- Perform all collection related tasks, including calls and correspondence, and follow up activity of outstanding accounts receivable
- Proactively and professionally communicate with internal and external customers regarding outstanding receivables
- Maintaining current accounts
- Assure customers’ outstanding balances remain current and within credit terms
- Meet monthly collection goals by actively and proactively managing the accounts assigned
- Identify and resolve disputed items, and involve Sales team, when necessary
- Provide back-up documentation to customers and Sales team – invoice copies, short payment details, account analysis, proof of delivery, etc.
- Prepare credit memos, offsets & write-offs
- Perform credit investigations – D&B reports, bank & trade references, payment experience.
- Assess credit worthiness of new & existing customers and recommend actions necessary to protect Doka’s interests, i.e. deposits required, payment plans, etc.
- Review, and approve load sheets for shipments to new and existing customers
- Prepare reports and attend monthly Credit meetings to review account status and recommend corrective actions
- Follow corporate guidelines and procedures set and report risks/non-paying customers and set appropriate measures (i.e., placing accounts on credit hold)
- Follow through on “action items” assigned at Credit meeting. Also work with Sales team to ensure assigned actions are carried out on a timely basis.
- Assist in the reduction of the company DSO
- Prepare monthly reports for CCM
Other Responsibilities/Peripheral Functions
- Prepare receivables presentations for Sales meetings, highlighting issues and suggested actions to improve receivables turnover
- Documenting accurate daily collection activities within SAP
- Document credit limits
- Bachelors degree in Business Administration or Accounting preferred
- 3-5 years experience in Credit & Collections; commercial construction industry experience preferred
- Goal oriented individual with a proven track record of success
- Working knowledge of construction lien / bond laws and regulations
- Working knowledge of bankruptcy / UCC laws and regulations
- Strong negotiating and organization skills
- Strong understanding of financial terminology and accounting methods a plus
- Microsoft Office experience required including proficiency using Excel; SAP experience preferred
- Excellent oral and written communication skills
- Ability to prioritize responsibilities and manage time effectively
Problem Solving
This position requires the ability to support the Branch office and serve as a financial liaison resolving issues at times on short notice with minimal information.
Communication
Extensive daily interaction with colleagues and management. Consistently delivers high standards of customer service and communicates effectively.
Mental Effort
This position requires the ability to think strategically. Position requires the ability to work in a fast-paced environment and the ability to be organized and manage time to meet deadlines.
Working Conditions
Working conditions of an office environment: dry, cool, and well lighted.
Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.
If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at www.dokausa.com for additional information on Doka USA, Ltd.
Doka is an Equal Opportunity Employer, and all candidate information will be kept confidential according to EEO guidelines.
External candidates must be authorized to work for any employer in the USA.
