At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos. We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together. About the role: As a QA Team Lead for Creative Ops, you will create and implement strategies to improve the quality of the visual content that we provide to customers. You will be challenged to manage an in-house team of creative professionals responsible for bringing out the full potential of all the visual content generated on the Snappr platform, both shoots completed by our Partner Photographers worldwide, as well as images generated by our AI Operations team.  What you'll do:

Lead and manage day-to-day operations, ensuring efficiency, quality, and adherence to established processes.

Act as a point of contact for escalated issues and provide timely resolutions.

Communicate with Senior Operations Manager/s and Head of Operations to ensure projects are on track.

Monitor and produce regular performance reports

What you'll need:

At least 4-5 years of experience in photography and photo editing 

Experience in Adobe Photoshop and Lightroom  

Experience in high-volume image management 

Comfortable working in Google Sheets / Microsoft Excel

Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)

Strong analytical and problem-solving skills

Job benefits:

Competitive salary

Php 1.5k-2k transportation allowance

Company Equity! 

HMO (w/ 2 free dependents)

Free daily meals

Great workspace in Ortigas CBD