Kitopi is hiring a

Creative Lead

Dubai, United Arab Emirates
Full-Time
Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science,  artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

What You'll Do

  • Collaborating with other departments (ie marketing & product) to ensure alignment of output on broader business goals & objectives 
  • Providing & effectively managing feedback on all creative output 
  • Manage planning & briefing of all types of photography & videography shoots (in house & 3rd party briefing) 
  • Maintenance of brand guidelines to align brand values, USP, messaging & tonality
  • Clear communication & transparency (online & in-person meetings) for constant alignment and effective output 
  • Industry research for creative techniques & trends including AI 
  • Assist in the creation of video content for the social media team 
  • Understanding of storyboarding, shooting, and editing for video & photography & sound projects 
  • Work independently, as well as assist the reporting manager to establish project deliverables 
  • Reserve and rent equipment
  • Record and edit video and sound projects, including selecting program format for final output, capturing/importing media, organizing raw media, editing footage and sound files, creating and inserting static and motion graphics, titling, adding music/voice-over/sfx, media management, and archiving project media
  • Assist with scheduling content to be published on social media at ideal times
  • Assist with monitoring the social media channels and activity

What You'll Do

  • +5 years of experience in a creative role in the food & beverages, or hospitality industry.
  • Bachelor's degree in marketing, design, or a related field
  • Proven track record of leading creative teams and developing effective marketing campaigns, product packaging, and in-store experiences
  • Strong portfolio demonstrating exceptional conceptual and creative skills across a range of mediums
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
  • An enthusiastic and creative storyteller with a passion for content creation and a strong interest in the social and digital space
  • Hands-on experience with editing software, including Adobe After Effects, Photoshop and Premiere Pro
  • Experienced as a content creator, comfortable in front of the camera, with knowledge of what performs well and what doesn't
  • Deep understanding of the social media ecosystem: trends, hashtags, music usage, functionalities, guidelines, and platform updates
  • Proven record of creating content that performed well and generated high engagement
  • Knowledge of print production and digital design principles.

Recruitment Process and Timeline
First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.

Benefits
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan (T&C Applies)
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code!
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- 30 calendar days annual leave
- Work from anywhere policy (T&C Applies)

So, what does it really mean to work at Kitopi?
We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong. 

Kitopi is an equal opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company where we're all proud to work for.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you’re proud of. 

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
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