ShopBack is hiring a

Creative Designer

Kuala Lumpur, Malaysia
Full-Time
Our Journey
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Your Adventure Ahead

  • Collaborate with the Creative team to produce high-quality artwork across digital, mobile/app, and print.
  • Design impactful assets for digital platforms, social media, ad sales, video, and offline channels.
  • Develop and execute creative concepts across multiple campaign touchpoints.
  • Adapt and apply existing templates to various formats, following design guidelines and processes.
  • Manage multiple projects with varying complexity, ensuring timely delivery and supporting team deadlines.
  • Maintain a proactive, “can-do” attitude and strong creative judgment.

Essentials to Succeed

  • Minimum 3 years of creative design experience, ideally in e-commerce. Experience in a multinational company is a plus.
  • Diploma or Bachelor’s Degree in Design, Multimedia, Visual Communication, or related field.
  • Skilled in Adobe Creative Suite (XD, Photoshop, Illustrator).
  • Additional advantage for candidates with proficiency in Figma. 
  • Strong project management skills.
  • Ability to work independently, meet tight deadlines, and adapt well in a fast-paced environment.
  • Excellent communication skills, disciplined, detail-oriented, and dedicated to supporting business needs.
  • Proficiency in English (spoken and written) to collaborate with stakeholders across markets.
  • Flexibility to work in a different timezone, as this role requires occasional adjustments to align with local business hours.

ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
Flow Day Thursday (1-day a week, optional to work from home or office)

We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at [email protected].
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