Country Manager, Mongolia (Ulaanbaatar-based)

Why Mongolia Country Manager is important to Visa:

Based in Ulaanbaatar, the Mongolia Country Manager reports to the Korea & Mongolia Cluster Country Manager and is a member of the Korea & Mongolia Leadership Team.

Visa Country Managers are responsible for establishing and delivering the market performance targets and growing the business through deep client relationships. Protecting the company’s brand, growing market share and increasing revenue are the priority.

The Country Manager engages with key stakeholders, internally and externally, operating at a senior level with clients and leading key strategic market and technology developments.  They have responsibility spanning sales, product, marketing, merchants, government relations, public relations, and help Visa to expand access into key business verticals and clients. 

What a Country Manager, Mongolia does at Visa:

• Lead the development and implementation of the market strategy to enable the activities that achieve business targets through growing the existing business, identifying new business opportunities and implementing new products and services across the markets.
• Develop, cultivate and maintain close relationships with client CEOs, management teams, decision-makers and other influencers within Visa’s client banks, national banking association, key merchants, merchant associations and partner companies. Be aware of their views on the current state and future prospects for the payments industry, banking and financial services industry, and technology innovation. 
• Lead and manage the product portfolio for key accounts, ensuring Visa clients have excellent support service from the Visa team.

• Serve as an advocate of the industry and represent Visa as a thought leader in the marketplace.  Sharing Visa’s views on industry developments with clients and merchants and articulating how Visa products and solutions can enhance their business results.
• Understand and articulate how Visa differs from its competitors in terms of business strategies and capabilities, product positioning and pricing, and ability to drive client performance.
• Engage regulators and other government entities.
• In collaboration with the Visa Government Engagement team to drive stronger economic growth, business innovation and financial inclusion. Additionally, manage any specific prospective or in progress regulatory change.

• Drive strong collaboration with the Fintech ecosystem that leverages Visa’s products and services. 
• Appreciate the impact of the market performance on the Korea & Mongolia cluster and Asia Pacific region strategy and how it will enable Visa to reach its ambitious goals.
• Ensure that the initiatives of the functions within the market are integrated and aligned to Visa’s broader business plans and strategic goals in the Korea & Mongolia cluster.
• Lead local initiatives within the wider Visa community in the Korea & Mongolia cluster and ensure the market has the necessary resources to achieve scorecard targets.
• Provide inspirational leadership to the team, ensuring maximum efficiency and engagement by handling conflicting and challenging demands across multiple client accounts.
• Collaborate and engage with colleagues across Visa, endeavoring to provide guidance and support with complex negotiations and ensure the business is appropriately involved and informed about client matters, delivering solutions as one team.
• Maintain a comprehensive operational risk and control environment and ensure strict adherence to Visa compliance practices are maintained at all times through championing risk ownership and accountability.
• Champion Visa’s consumer and employer brand in the market – leading by example on Visa’s Leadership Principles and values. 
• Attract, develop and retain outstanding talent. Ensure appropriate succession planning is in place for key roles, maximize employee engagement and ensure all staff have meaningful development plans. Create a sense of community and drive a culture of genuine inclusion.

What you will need:
• Deep, solid experience (preferably above 15 years’ experience) including commercial / sales leadership experience within the broader payments industry, or adjacent sectors where technology (digital / e and m-commerce) feature strongly.
• Demonstrated success developing strategy and leading it through to execution and delivery where the development and deployment of the digital and customer agenda has been a key driver of success.
• Strong track record of sales leadership developing and leading executive level client relationships and new business opportunities with key partners. Leveraging Visa’s products and services in order to build broader payments solutions.
• Strong B2B2C experience, with knowledge of expanding into new customer distribution channels.
• Ability to navigate ambiguity, innovation and lead businesses in the capture, expansion / extension and retention of client relationships.
• Commercially astute and proven success growing a business in a high-growth / fast-paced environment meeting challenging financial and business targets.
• Track record in establishing strong connections with government representatives and regulators.
• Excellent communication skills.
• Robust decision-making and analytical skills. Strong command of financial, market and consumer data with the ability to grasp complex and detailed issues. Financially literate with an excellent understanding of risk management.
• Experience of working in a global matrix organization with the ability to navigate complex structures and empower decision-making locally.
• Experience of leading change programs within a business and has built and led a high performing team on a journey of cultural and transformational change.
• An authentic leader who intuitively engenders an inclusive environment.
• Creative and resourceful in overcoming barriers and unexpected roadblocks.
• Adventurous in spirit, inspiring change through innovation.
• Takes a hands-on approach to all activities with real passion and high levels of energy.
• Minimum degree level qualification, MBA considered valuable.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.