A unique and exciting opportunity to join TFSUK working in our newly created department known as Corporate Support.

TFSUK has grown enormously as a business in recent years and has reached a stage of maturity. we recognise that our commitment to good customer outcomes needs to be more than something we believe in and talk about – it needs to be demonstrable, and seamlessly integrated into the way we do business day to day.

Good customer outcomes is a core part of our Strategic Business Plan, and Corporate Support underpins this, providing value to our stakeholders by working across the business to build strategies, promote good and consistent systems and processes, and visualise the results.

Over time, this role could grow to include a wider remit – encompassing additional committee oversight, annual requirements planning and external/internal reporting co-ordination.

We are looking for individual who really wants to “make a role their own” and who has a genuine interest in developing their career within the role and organisation.

The role in a nutshell:

• Overseeing effective functioning of TFSUK’s governance framework, including co-ordinating and shaping key committee and forum meetings and the information flows between them.
• Controlling the cycle of strategic planning activities, and providing central guardianship of all information flows to external bodies.
• The role is vital to ensuring a transparent environment of creative problem solving, action and accountability at TFSUK, to support corporate excellence through growth, protection and continuous improvement.

What you’ll be doing:

• Creating and overseeing the annual planning cycle, including for key committees and forums, Hoshin, One Plan, MTBP, Operational Resilience and Consumer Duty Board Reporting.
• Ensuring that Chairs and Nominees are engaged and that committees and forums are operating in line with their Terms of Reference.
• Organise effectiveness reviews of governance frameworks, committees, forums, and/or processes (e.g. operational resilience annual planning and reporting).
• Providing recommendations for improvement, and for new systems and processes to help achieve our objectives efficiently, or to remove friction / blockers.
• Controlling and co-ordinating what goes to external bodies including to the FCA, Regulatory reporting and RFI’s.
• Co-ordinating and provide a central best-practice hub for Nominees to ensure quality and consistency of approach.

Please be advised the closing date for application is Tuesday 6th May 2025. Those shortlisted will be contacted after this date.

Requirements

Experience & Skills:

• Highly organised, efficient and disciplined.
• Ability to express yourself clear and persuasively to colleagues at all levels.
• Excellent presentation skills.
• Proficient in a range of tools to effectively design, co-ordinate and hold yourself and others accountable to a detailed and efficient framework of activities.
• Strong people co-ordination skills.
• Continuous attention to detail.
• Great written skills, with the ability to articulate and summarise diverse and detailed topics succinctly and appropriately for a range of audiences.
• Ability to motivate others and to deliver difficult messages where required.

Attributes & Behaviours:

• Sense of pride in corporate excellence, seeking to engender this in others by modelling and championing the value it provides.
• Fostering a culture of continuous improvement and inclusivity, showing respect for people and working with integrity.
• Self-starter – willing to build and grow the role, and the value that it provides proactively.

Benefits

At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary and bonus, we also offer:

• Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
• Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
• Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
• Generous annual leave of 25 days which increases with service and holiday purchase option
• Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
• Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
• Employee Assistance Program
• Eye tests
• Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
• Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
• Dress for your day policy to make you feel comfortable at work
• Eco HQ, free parking & restaurant
• Two volunteering days per year
• Reward gateway voucher discounts
• Flexible working scheme and we welcome flexible working conversations at interview
• Regular 121s with your manager, a personal development review (PReview) each quarter
• A wide range of learning & development opportunities including Linked In Learning courses
• £250 contribution towards you learning something new outside of work
• Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!

Our Recruitment Process

At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.

We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application.

When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.

Some examples of how we might be able to help are listed below:

• Providing a copy of interview questions before the interview
• Organising a time and location that best suits you
• Allowing additional time for the assessment and interview

We are happy to review any adjustment on a case-by-case basis to support you to be your best self.