Karachi, Pakistan

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Team

Careem Deliveries is looking for a Corporate Collections Specialist for its Careem B2B business to ensure that customers’ debts are collected in line with contractual terms.

What You'll Do:

Effective collaboration with team members, business partners and stakeholders across markets including UAE, KSA & Qatar, and Jordan for recovery/collection from clients
Collection of due receivables from clients in a timely manner as per credit terms of the service contract and Careem’s credit and collection policy
Regular monitoring of client payments and dispute resolution where necessary
Investigation of payment discrepancies
Issuing Credit notes to clients in oracle
Generating SOAs of clients for visibility and action on due receivables
Performing required analysis, reports and controls
Ensuring performance metrics are met
Address client inquiries or disputes related to payments and resolve issues promptly.
Prepare regular aging reports and share updates on outstanding receivables with the team.
Contact customers via phone or email to ensure prompt payment of invoices.
Record incoming payments and match them against customer invoices.

What You'll Need:

Degree in Economics, Accounting or any related Finance/Business course preferred
2+ years of relevant work experience
Previous experience with Oracle would be a plus
Proactive approach and demonstrating full ownership of assigned tasks
Good knowledge of Excel
Excellent communication and negotiation abilities

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

Work and learn from great minds by joining a community of inspiring colleagues.
Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
Explore new opportunities to learn and grow every day.
Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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